ADAM ANTAL
KEN GANLEY HONDA
North Ridgeville
2
Languages
1
Certification
5
years of professional experience
Dynamic automotive professional with extensive experience at Ken Ganley Honda, excelling in appointment scheduling and customer relationship management. Proven ability to enhance service efficiency and resolve customer inquiries effectively. Skilled in utilizing advanced automotive tools and fostering team collaboration to achieve optimal results in a fast-paced environment.
Work History
Service Advisor
1 Year 5 Months- Advised customers on vehicle repair needs, recommended approved services, and explained maintenance timelines clearly.
- Coordinated repair orders, technician updates, and customer communication through dealership service systems.
- Reviewed inspection results and prepared accurate estimates for parts, labor, and suggested maintenance.
- Resolved service concerns promptly, maintaining strong customer satisfaction and repeat business.
Service Coordinator
3 Months- Utilized various software programs such as XTIME
- Handled customer inquiries regarding warranty coverage and repair procedures.
- Managed appointment scheduling for both routine maintenance and urgent repairs.
- Collaborated with parts department to order necessary replacement components.
Automotive Technician
1 Year 11 Months- Skillfully used hand tools, power tools, and specialized automotive equipment when performing repairs or installations.
- Repaired or replaced faulty components including engines, transmissions, brakes, and suspension systems.
- Pursued additional training to enhance skills and earn certifications.
Automotive Technician
1 Year 2 Months- Basic General Service such as Oil change Tire Rotations Mount and Balancing Tires including alignments
Car Porter
4 Months- Works as a lot attendant to valet, shuttle and detail cars
Education
Diploma
Certification
Skills
Appointment scheduling
Customer inquiries
Time management
Effective communication
Team collaboration
Warranty management
Certification
- Certification
- Matrix Trade Institue , Beachwood Ohio , Feb 2022
LANGUAGE
English - Fluent
Hungarian - Intermediate
Timeline
Service Advisor
KEN GANLEY HONDA
06.2025 - CurrentRead More
Service Coordinator
KEN GANLEY HONDA
02.2025 - 05.2025Read More
Automotive Technician
KEN GANLEY HONDA
12.2022 - 11.2024Read More
Automotive Technician
CONRADS
10.2021 - 12.2022Read More
Car Porter
KEN GANLEY HONDA
06.2021 - 10.2021Read More
Matrix Trade Institue
Certification
Read More
North Ridgeville High School
Diploma
Read More