Summary
Overview
Work History
Education
Skills
Timeline
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Adam Coates

Deltona,FL

Summary

Customer-oriented, strategic-thinking sales professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, vendor relations, territory development and revealing customer needs to deliver solutions.

Overview

9
9
years of professional experience

Work History

Mid-Market Client Solutions Executive

AT&T National Business
Salt Lake City, UT
10.2021 - 12.2022
  • Ranked in the #1 nationwide in AT&T Mid-Market Moduled at end of 2022.
  • Used consultative sales techniques to identify customer solution gaps.
  • Developed trusting relationships with customers by making personal connections.
  • Generated sales by prospecting leads, cold calling and engaging customers in friendly, professional dialogue to determine needs.
  • Conducted and scheduled customer meetings with multiple internal departments, and solution vendors.

Client Solutions Executive

AT&T National Business
Salt Lake City, UT
07.2018 - 10.2021
  • Identified client's business challenges to plan strategic solutions.
  • Networked to build client base and promote products to new and existing clients.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.

Assistant Store Manager

AT&T Mobility
Salt Lake City, UT
08.2016 - 07.2018
  • Coached and developed store associates through formal and informal interactions.
  • Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.

Retail Sales Consultant

AT&T Mobility
Ogden, UT
02.2014 - 07.2016
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Assessed conflicts and identified solutions for clients promptly.
  • Utilized strong customer service skills to meet and exceed sales goals.

Education

Bachelor of Science - Computer Science And Programming

Weber State University
Ogden, UT

Skills

  • Strategic customer needs assessment
  • Territory sales and revenue management
  • Relationship management
  • Product and service knowledge
  • B2B and B2C sales

Timeline

Mid-Market Client Solutions Executive

AT&T National Business
10.2021 - 12.2022

Client Solutions Executive

AT&T National Business
07.2018 - 10.2021

Assistant Store Manager

AT&T Mobility
08.2016 - 07.2018

Retail Sales Consultant

AT&T Mobility
02.2014 - 07.2016

Bachelor of Science - Computer Science And Programming

Weber State University
Adam Coates