Adam Coldren
Port Saint Lucie,FL
Summary
Nearly 2 years of customer service experience. Adaptable and dedicated to remain error-free in order to obtain a safe working environment and quality service. Critically thinking problem solver to ensure unforeseen errors may be handled efficiently and properly. Ambitious for new opportunity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Ah... Massage & Skincare
04.2022 - Current
- Managed high-volume phone calls, directing any questions to appropriate personnel for prompt resolution.
- Assisted management in implementing new policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Scheduled client appointments for staff teams.
- Conducted waste management by collecting trash and disposing of it properly.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
Education
High School Diploma -
Fort Pierce Westwood High School
Fort Pierce, FL05.2023
Skills
- Customer Service
- Waste Management
- Office Organization
- Hospitality Services
- Scheduling
- Initiative Taking
Affiliations
- St. Lucie Fire Department Cadet Program
Certification
- EMT - NREMT Certified Emergency Medical Technician
Timeline
Front Desk Receptionist
Ah... Massage & Skincare
04.2022 - Current
High School Diploma -
Fort Pierce Westwood High School
- EMT - NREMT Certified Emergency Medical Technician
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