Adam Dobbs
Pembroke Pines,FL
Summary
High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in the golf industry practices, needs and customers. Offering 20+ years' experience in the industry.
Overview
23
23
years of professional experience
Work History
General Sales Manager
Golf Galaxy
Pembroke Pines FL
07.2008 - Current
- Game On Coach 2024 - Multi store support focused on improving teammate satisfaction and overall store culture
- Maintained extensive knowledge of company products and services.
- Upheld company policies and implemented standards fairly.
- Developed and strengthened high-performance sales team.
- Coached sales associates in product specifications, selling techniques, custom club fitting and increasing customer satisfaction ratings.
- Supported multiple new store openings as Project Manager and trainer
- Trained multiple new General Managers while serving as an On Boarding Mentor
- Served on the Golf Galaxy Council - Group of store managers that provided insight and feedback from the field to the Customer Support Center
Operations Manager
Golf Galaxy
Pembroke Pines FL
01.2008 - 07.2008
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and training of staff
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Golf Works Manager
Golf Galaxy
Cincinnati, OH
01.2007 - 01.2008
- Position focused primarily on fitting, building and repair of golf equipment as well as training of part-time staff
Hardlines Manager
Golf Galaxy
Cincinnati, OH
03.2004 - 01.2007
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Sales Lead
Golf Galaxy
Cincinnati, OH
08.2003 - 03.2004
- Game On Coach 2024 - Multi store support focused on improving teammate satisfaction and overall store culture
- Maintained extensive knowledge of company products and services.
- Upheld company policies and implemented standards fairly.
- Developed and strengthened high-performance sales team.
- Coached sales associates in product specifications, selling techniques, custom club fitting and increasing customer satisfaction ratings.
- Supported multiple new store openings as Project Manager and trainer
- Trained multiple new General Managers while serving as an On Boarding Mentor
- Served on the Golf Galaxy Council - Group of store managers that provided insight and feedback from the field to the Customer Support Center
Education
Some College (No Degree) - Business Administration And Management
University of Cincinnati
Cincinnati, OHSkills
- Training and Development
- Sales
- Cross-Functional Team Management
- Team development
- Coaching and mentoring
- Accomplished manager
- Direct sales
- Strategic planning
- Analytical problem solver
Timeline
General Sales Manager
Golf Galaxy
07.2008 - Current
Operations Manager
Golf Galaxy
01.2008 - 07.2008
Golf Works Manager
Golf Galaxy
01.2007 - 01.2008
Hardlines Manager
Golf Galaxy
03.2004 - 01.2007
Sales Lead
Golf Galaxy
08.2003 - 03.2004
Some College (No Degree) - Business Administration And Management
University of Cincinnati