Adam Finlayson

Company overview: A telecommunications company providing a suite of products to SMB and Enterprise customers.

• Cultivated relationships with C-level executives within the target accounts.
• Expanded FirstComm's sales network into Florida and managed a sales funnel of enterprise accounts holding values of $50k to $250k.
• Aided FirstComm's new VP and executive level leaders in creating sales strategies, CRM integration, and marketing concepts.
• Developed and maintained relationships with key logos to ensure customer satisfaction.
• Conducted demos on FirstComm's product offerings, including UCaaS, SD-WAN, Managed Security, SIP trunking, and Call/Contact Center.
• Identified opportunities for upselling and cross-selling products and services.
• Provided post-sales support including technical assistance, training, troubleshooting.

Company Overview: A telecommunications company focused on providing fiber optic services.

• Employed by WOW! Telecom to aid with their Greenfield fiber optic market in Central Florida (greater Orlando area)
• As part of a team of 3, my scope of work included sales on a SMB level, and back-end construction planning and design.
• This position was crucial to supporting WOW! with their 4-billion-dollar investment into fiber optics in that area.
• In this roll I utilized Salesforce CRM along with internal software to efficiently move SMB customers through 30-, 60-, and 90-day sales cycles
• In this position, my team and I used 95% cold outreach techniques, including cold calling, door to door, email campaigns, to generate and retain new customers
• I also worked heavily with WOW!'s construction and design team, balancing CST and ROI cost for planning fiber expansions into dozens of plazas and MTU's. Effectively securing ROE and state permitting when required.

Company Overview: A company specializing in smart home technology and services.

• During my time with Vivint I aided in running two summer sales campaigns responsible for 30 man teams, the first in Quad Cities, Iowa, and the second in Austin, Texas.
• My responsibilities in this position included hiring and retaining sales representatives, and in-field training using door-to-door cold interactions, which transitioned to inside sales and same-day installations of smart home systems.
• In both summer I personally funded over $250,000 worth of MRC for Vivint and its financing partners (Citizen's bank/Fortiva retail finance), each office sold over $1,000,000 worth of equipment which approximated to 1000-1200 new customers.
• In the role of Sales Manager, I also handled overseeing area management and sales rep/tech relationships.

Company Overview: A telecommunications company providing internet, TV, and phone services.

• I was initially employed at an Account Manager at Frontier Fiber Optics and quickly promoted to a Senior Account Manager.
• Within a 6-month period I aided upper management in opening an independent sales office in Hyde Park Tampa running sales contacts for Frontier and its partner Direct TV
• In this role I handled generating new business through cold door approaches and inside presentations. I sold Frontiers fiber optic and VoIP phone product offerings.
• At the end of my employment with Frontier I handled running expansion sales areas in multiple out of field officers in areas such as: Tampa, FL, St. Petersburg, FL, Englewood, FL, Port Charlotte, FL, Rotunda, FL.

Company Overview: The law enforcement agency for the City of Bradenton

• Nightshift patrol officer (A/C squad rotation)
• Duties included proactive patrol, narcotics and firearm investigations, crash reconstruction, and responding to calls for service.
• During my period of employment, I held positions on the SWAT team and street crimes (downtown)
• My responsibilities in these roles were to respond to high pressure calls for service and to investigate narcotics and street level criminal activity in the Bradenton area