Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Certification
Interests
Timeline
Generic

Adam Fonseca

Columbia,M.D.

Summary

Experienced restaurant management professional skilled in optimizing operations and enhancing the dining experience. Proven track record of fostering team collaboration and cultivating a results-driven environment. Demonstrates reliability and adaptability in consistently meeting evolving business needs. Recognized expertise in staff training, customer service, and operational efficiency.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Banquet Manager

Turf Valley Resort
03.2024 - Current
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Enhanced banquet operations by streamlining communication between kitchen and service staff.
  • Increased guest satisfaction by anticipating needs and providing exceptional service during events.
  • Directed and managed banquet functions for [Number]-person event.

Manager

The Cheesecake Factory
10.2005 - 03.2024
  • Successfully managed staff and operated full casual fine dining restaurant
  • Encouraged and built mutual trust, respect, and cooperation among team members
  • Traveled abroad, supervised new restaurant openings and ensured the training of all staff at new locations
  • Became certified and served in the following roles: Manager, Expediter, Trainer, Certified Busser, Baker, Cashier, Front Desk, Curbside, Food Runner, and Server
  • Maintained company records, profit/balance sheets, and employee files based on appropriate employment laws

Assistant Food and Beverage Manager

Marriot International
04.2017 - 09.2020
  • Supervised daily shift operation
  • Assisted with supervising food and beverage/culinary daily operations
  • Drove sales through managing community outreach events
  • Encouraged and built mutual trust, respect, and cooperation among team members
  • Supervised staffing levels and ensured that guest service, operational needs, and financial objective were met

Education

Skills

  • Team Building

  • Staff Training

  • Customer Service

  • Guest Relations

  • Inventory Management

  • Problem Solving

  • Leadership qualities

  • Team management

  • Guest experience management

  • Staff management

  • Staff training

  • Team member development

Accomplishments

    2009 Commitment to Excellence Award-The Cheesecake Factory

Awards

  • 7 Times Linda Candioty Employee of the Month Recipient
  • 2009 Commitment to Excellence Award Winner
  • 2006 Willow Grove, PA. New Restaurant Opening Designated Busser Coach
  • 2008 Towson, MD. New Restaurant Opening Designated Busser Coach
  • 2009 Christiana, DE. New Restaurant Opening Classroom Team Trainer
  • 2011 Yonkers, NY. New Restaurant Opening Classroom Team Trainer
  • 2012 Anne Arundel Mills, MD. New Restaurant Opening Classroom Team Trainer
  • 2012 Dubai, United Arab Emirates. New Restaurant Opening Classroom Team Trainer
  • 2013 Kuwait City, Kuwait. New Restaurant Opening, Designated Bakery Trainer
  • 2013 Dubai, United Arab Emirates. New Restaurant Opening, Designated Cashier Trainer
  • 2013 Jeddah, Kingdom of Saudi Arabia. New Restaurant Opening, Designated Cashier Trainer
  • Marriott International Leader of 1st quarter 2018
  • 2017 Myra Grand Customer Service Award
  • 2018 Leader of Quarter 1 Marriott International
  • 2018 Boston Task Force Leader Marriott International

Certification

Servsafe Food Protection Manager certification.

Interests

  • Animal Care
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Banquet Manager

Turf Valley Resort
03.2024 - Current

Assistant Food and Beverage Manager

Marriot International
04.2017 - 09.2020

Manager

The Cheesecake Factory
10.2005 - 03.2024

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Adam Fonseca