Erin Marion
Elkridge,MD
Summary
Dynamic and results-oriented International Flight Service Manager and Events Coordinator with 10 years of corporate management experience. Over 3 years of experience in Restaurant Management and Charter Flight coordination for private military flights and Major League Baseball charters.
Overview
19
19
years of professional experience
Work History
General Manager
Turf Valley Resort
05.2024 - 08.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Longhorn Steakhouse
09.2023 - 04.2024
- Front of House Manager, kitchen management experience, food preparation and execution, seating supervisor, and management of large party needs
- Personally responsible for increased customer satisfaction at 2 locations as Front of House Manager through table visits, special touches, and superb customer service reviews
- Expeditiously executes premium food and drinks in a high volume restaurant
- Completion of 15 weeks in Darden Restaurant Management training including leadership management, food preparation, and bar management
- Successful completion of POS training including extensive Management Key Functions
International Service Manager/Charter Coordinator
United Airlines
11.2005 - 08.2023
- Provides safety and service leadership to a team of international flight attendants
- Repeatedly recognized for excellence through fast-track promotions
- Selected as a Charter Flight Coordinator for the Kansas City Royals Baseball team and military unit private charters
- Executed superb planning influenced by preference sheets while adhering to strict FAA guidelines and company standards
- Displays exceptional interpersonal skills, good judgement, and is able to resolve conflicts with grace
- Presents a professional image, including a neat, well-groomed appearance
- Maintains punctuality and reliable attendance
Education
Broadcast Journalism and French -
University of Missouri
Columbia, Missouri05.2005
Skills
- Leadership
- Adaptability
- Ability to Work Under Pressure
- Customer Relations
- Good Communication
References
- Travis Bean, Longhorn Steakhouse, (315) 576-0528
- Corey Blake, United Airlines, (307) 760-2358
Timeline
General Manager
Turf Valley Resort
05.2024 - 08.2024
General Manager
Longhorn Steakhouse
09.2023 - 04.2024
International Service Manager/Charter Coordinator
United Airlines
11.2005 - 08.2023
Broadcast Journalism and French -
University of Missouri
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