Adam Hendrickson
Amelia
Summary
Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Customer experience is known to be enhanced by this dynamic presence. Prepares structured service and work plans in an organized manner, balancing the needs of patrons and team members. Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Outback Steakhouse
Cincinnati, OH
06.2024 - Current
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
Cook
Fifty West Brewing Company- Burger Bar
Cincinnati, OH
11.2023 - 03.2024
- Maintained a high level of consistency and accuracy when preparing identical dishes multiple times in one shift
- Kept stations stocked and ready to use to maximize productivity
- Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw foods
Host
LongHorn Steakhouse
Cincinnati, OH
10.2021 - 01.2023
- Kept track of reservations, alerted servers and managers when large groups arrived, and set up seating
- Informed servers of newly seated parties for quick service
- Conducted [Timeframe] dining room and server checks to determine whether the dining room and servers were ready for expected customer traffic
- Kept an eye on the dining room staff in order to assess server loads and calculate accurate wait times
- Organized menus, spaces, and special requests for [Number]-guest parties and executed them
Education
High School -
Archbishop McNicholas High School
Cincinnati, OH01.2024
Bachelor of Science - Criminal Justice
University of Cincinnati
Cincinnati, OH05-2027
Skills
- Customer service
- Communication skills
- Table setting knowledge
- Dining area cleanliness
- Performance improvement
- Stocking and replenishing
- Business Strategy
- To-go order preparation
- Food preparation
- Item promotion
- Hospitality service expertise
- Cash Handling
- Food running
Certification
Personal Trainer Certification - NCSF
CPR/AED and First Aid Certification - American CPR Association
Timeline
Server
Outback Steakhouse
06.2024 - Current
Cook
Fifty West Brewing Company- Burger Bar
11.2023 - 03.2024
Host
LongHorn Steakhouse
10.2021 - 01.2023
High School -
Archbishop McNicholas High School
Bachelor of Science - Criminal Justice
University of Cincinnati
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