ADAM JOHNSON
Tallahassee
Summary
Retail professional with extensive experience at GameStop and Prime Communications, specializing in customer service and sales training. Proven ability in inventory management and team leadership, driving revenue growth through effective communication and conflict resolution. Strong commitment to building customer relationships while consistently achieving sales targets and enhancing brand awareness.
Overview
17
17
years of professional experience
Work History
Retail Sales Lead
Prime Communications
Tallahassee
04.2018 - Current
- Led daily operations, ensuring excellence in customer service.
- Trained new staff on effective sales techniques and product knowledge.
- Assisted customers with product selection and resolved inquiries swiftly.
- Coordinated scheduling to maximize staff coverage during peak hours.
- Established strong relationships with customers through effective communication.
- Monitored sales activities for compliance with established procedures and standards.
- Managed inventory levels and organized stock for efficient access.
Local Sales Manager
Gamestop
MOBILE
08.2016 - 01.2018
- Managed daily store operations and ensured smooth workflow for team members.
- Trained and mentored new employees on product knowledge and customer service skills.
- Oversaw inventory management and conducted stock audits for accurate records.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with corporate teams to execute marketing initiatives and events effectively
Administrative Officer
US Navy
Gulfport
11.2008 - 04.2012
- Managed administrative tasks for efficient office operations and workflow.
- Maintained accurate records and files using electronic document management systems.
- Prepared reports and documents using Microsoft Office Suite for executive review.
- Handled correspondence, including emails and phone calls, ensuring timely responses.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Education
Bachelor of Science - Christian Ministries
Liberty University
Lynchburg, VA01.2015
Skills
- Customer service
- Sales training
- Inventory management
- Visual merchandising
- Team leadership
- Customer relationship management
- Conflict resolution
- Proficient in Microsoft Office
- Effective communication
- Time management
- Sales target achievement
- Staff scheduling
- Store display management
- Revenue growth
- Driven work ethic
- Brand awareness
References
- Trenton Lynch, Market Director, GameStop, 228.223.5183, Former Manager
- Robert Evans, District Manager, Prime Communications, 256.616.2513, Co-Worker
- Jeremy Williams, Store Manager, Prime Communications, 228.324.8265, Co-Worker
- Ted Kiper, Engineering Specialist 2, State of Florida, 954.903.8633, Personal Reference
Contacts
251.348.9019, adam777j@gmail.com, 3022 Livingston Road, Tallahassee, FL, 32303
References
References available upon request.
Timeline
Retail Sales Lead
Prime Communications
04.2018 - Current
Local Sales Manager
Gamestop
08.2016 - 01.2018
Administrative Officer
US Navy
11.2008 - 04.2012
Bachelor of Science - Christian Ministries
Liberty University
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