Adam Kadziszewski
Stroudsburg,PA
Summary
Dynamic business owner with a proven track record at Direct Logistics LLC, excelling in customer relations and financial management. Successfully enhanced operational efficiency, leading to increased customer satisfaction and repeat business. Skilled in team oversight and cost reduction, fostering a high-performing environment that drives results.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
20
20
years of professional experience
Work History
Owner
Direct Logistics LLC
Sparta, NJ (Remote)
05.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a new employees.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Logistics Coordinator
ZT Systems
Secaucus, NJ
06.2013 - 04.2015
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Enhanced team communication with weekly meetings to discuss logistics challenges and solutions.
- Ensured compliance with international shipping regulations, preventing legal issues and fines.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Built and established relationships with staff and vendors.
- Analyzed customer requirements and provided customized logistics solutions.
- Monitored performance of logistics operations to identify areas for improvement.
Logistics Coordinator
NFI Industries
Edison, NJ
02.2009 - 06.2013
- Tracked orders and notified customers of status or potential delays.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Implemented tracking system for inbound and outbound shipments, increasing transparency and reducing lost items.
- Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
- Also held a CDL driver license while working with this company.
- Operated a tractor trailer. Working as a company driver covering pickups and deliveries.
- Working local routes and over the road routes.
Dispatcher
AA Transportation and Logistics LLC
Chicago, IL
04.2006 - 01.2009
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 25 fleet vehicles.
- Working with Owner Operators that were leased to the company.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Generated reports to track deliveries and maintain proper records and documentation.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Streamlined communication between dispatch and field units, reducing misunderstandings and errors.
- Negotiated with vendors for better rates on communication equipment, improving budget efficiency.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
- Ensured compliance with federal and state regulations, maintaining impeccable record-keeping practices.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled and organized delivery routes.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Scheduled deliveries and pickups according to customer needs.
- Communicated with customers to provide delivery updates and resolution.
- Received new orders, prepared documentation, and assigned personnel.
- Monitored flow of paperwork and directed information to appropriate departments.
- Utilized customer feedback to improve customer service.
- Provided customers with information on products and services.
- Also held a CDL driver's license while working for this company.
- Operated a tractor trailer making pickups and deliveries.
- Covered local, regional and over the road trips as a company driver.
Education
High School Diploma -
Garfield High School
Garfield, NJ06.2000
Skills
- Client engagement
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Team oversight
- Financial management
Languages
English
Bilingual or Proficient (C2)
Polish
Bilingual or Proficient (C2)
Timeline
Owner
Direct Logistics LLC
05.2015 - Current
Logistics Coordinator
ZT Systems
06.2013 - 04.2015
Logistics Coordinator
NFI Industries
02.2009 - 06.2013
Dispatcher
AA Transportation and Logistics LLC
04.2006 - 01.2009
High School Diploma -
Garfield High School