Adam McAllister

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

• Efficiency in Lien Releases: Streamlined the lien release process, reducing the average release time by 20%, leading to improved customer satisfaction.
• Documentation Accuracy: Introduced a verification protocol that resulted in a 15% reduction in documentation errors, minimizing delays and potential legal complications.
• Team Training: Developed and delivered training sessions on lien release procedures and best practices, enhancing team efficiency and consistency.
• Customer Query Handling: Reduced customer complaint cases related to lien releases by 10% through proactive communication and education.
• Digital Transition: Participated in the digitization of the lien release process, reducing paperwork by 40% and accelerating release times.
• Risk Management: Identified and resolved potential risks associated with delayed or inaccurate lien releases, safeguarding Wells Fargo from potential legal and financial complications.
• Consultation Excellence: Oversaw 200+ marketing consults annually, with a 95% client satisfaction rate, leading to repeat business and referrals.
• Strategy Development: Assisted clients in developing and refining marketing strategies, resulting in an average of 20% increase in their campaign performance.
• Team Leadership: Managed a team of consultants, ensuring consistent quality of service and fostering a culture of continuous learning.
• Client Onboarding Process: Introduced a streamlined client onboarding process, reducing initial consult time by 15% and enhancing overall client experience.
• Market Insights: Provided clients with up-to-date market trends and insights, positioning them ahead of competitors and ensuring their marketing strategies were current and effective.
• Cross-promotion: Established partnerships with related businesses, offering combined service packages, which increased consult bookings by 10%.