Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betty Miller

Ripley

Summary

Experienced receptionist with strong skills in customer service and office management. I’m great at handling multiple tasks efficiently while maintaining professionalism. I’m skilled in communications and problem-solving to support a smooth business operation. I’m committed to creating a positive first impression and fostering a welcoming environment.

Overview

7
7
years of professional experience

Work History

Receptionists

Collision Specialist
Ripley, WV
09.2023 - Current

Facilitated customer interactions and addressed needs to foster a positive and welcoming environment.

Oversaw phone line operations to ensure seamless communication and efficient scheduling.

Oversaw fleet repair operations to ensure optimal vehicle performance.

Assigned responsibilities to technicians to enhance workflow efficiency.

Sourced parts aligned with specific customer requirements to facilitate efficient vehicle repairs.

Medical Assistant/Receptionist

Patel & Patel M.D.,inc.
South Charleston, WV
06.2019 - 09.2023

Facilitated patient check-in and check-out processes to enhance operational efficiency.

Validated insurance coverage and collected copayments from patients.

Oversaw multi-line phone systems and efficiently directed incoming calls.

Managed medical record maintenance through efficient filing and electronic health record systems.

Ensured adherence to HIPAA regulations to maintain patient confidentiality.

Managed patient scheduling across multiple practices to optimize workflow efficiency.

Executed comprehensive administrative functions to ensure efficient office operations.

Ensured cleanliness and professionalism of work environment to enhance productivity.

Education

National Register Certified Medical Assistant -

Ross Medical Education Center
Charleston, WV
05.2019

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling appointments
  • Greeting and seating clients
  • Office administration
  • File management
  • Administrative support
  • Multi-line telephone operation
  • Front desk operations
  • Phone etiquette
  • Problem-solving
  • Microsoft office
  • Payment processing
  • Medical Terminology

Timeline

Receptionists

Collision Specialist
09.2023 - Current

Medical Assistant/Receptionist

Patel & Patel M.D.,inc.
06.2019 - 09.2023

National Register Certified Medical Assistant -

Ross Medical Education Center