Kelly Favinger
Fort Collins,CO
Summary
Worked as a Friendly Receptionist with background in various office settings. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. And now I'm a Licensed Esthetician and Skin Care Consultant with more than 600 hours of professional training.
Overview
5
5
years of professional experience
Work History
Receptionists
Salon Salon
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Front Desk
The Man Salon
01.2022 - 07.2023
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
Receptionists
Great Clips
06.2019 - 07.2021
- Recommended retail products for at-home use.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Education
Esthetician License - Esthetic
IBMC College
Fort Collins, CO06.2024
High School Diploma -
Central High School
Rapid City, SD05.2021
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer Service
- High-frequency machine use
- Extractions and pore cleansing
- Excellent team player
- Waxing and threading
Timeline
Receptionists
Salon Salon
08.2023 - Current
Front Desk
The Man Salon
01.2022 - 07.2023
Receptionists
Great Clips
06.2019 - 07.2021
Esthetician License - Esthetic
IBMC College
High School Diploma -
Central High School
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