Adam Peters
Florence ,AL
Summary
Dynamic Sales Associate with a proven track record at WIT Transmissions Inc., enhancing customer satisfaction and boosting sales through expert relationship building and strategic sales tactics. Skilled in customer service and sales forecasting, achieved notable revenue increase by fostering team collaboration and leveraging exceptional people skills.
Overview
12
12
years of professional experience
Work History
Sales Associate
WIT Transmissions Inc.
06.2008 - 08.2020
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Bachelor Of Arts And Science - Marketing Management
University of North Alabama
Florence, AL05.2012
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Money Handling
- Flexible Schedule
- Client Service
- Conflict Resolution
- Sales expertise
- Product Sales
- Customer Needs Assessment
- Sales Strategies
- Meeting deadlines
- Upselling
- Adapt to diverse groups
- Sales Training
- Sales Development
- Building rapport
- Sales trends
- Sales Forecasting
- Friendly and Helpful
Timeline
Sales Associate
WIT Transmissions Inc.
06.2008 - 08.2020
Bachelor Of Arts And Science - Marketing Management
University of North Alabama
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