Dedicated customer service professional with a strong background in fostering positive client relationships. Proven track record of exceptional communication skills, facilitating effective connections with individuals from diverse backgrounds.
Overview
22
22
years of professional experience
Work History
Rideshare Driver
Uber/Lyft
05.2020 - Current
Picked up riders from various backgrounds and made them all feel welcomed.
Consistently rated as a 5-star driver and reviewed by the riders as providing friendly cordial conversations.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Responded to passenger concerns and complaints politely and professionally.
Remained calm and poised in emergent situations.
Health and Wellness Coach
Simplex Health
06.2023 - 08.2024
Assisted and coach clients towards meeting their nutritional goals, diverse diet protocols, and exercise plans.
Coordinated with the registered dieticians regarding the clients specific needs.
Empowered clients to take control of their own health through education on disease prevention and management strategies.
Promoted healthy lifestyle changes by designing tailored exercise programs for clients based on individual needs and abilities.
Licensed Life Insurance Agent
Senior Life Insurance Company
01.2022 - 06.2023
Maintained high standards of customer service by building relationships with clients.
Analyzed customers' financial situations to recommend appropriate life insurance policies.
Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Delivery Specialist
Spur Logistics LLC
08.2019 - 11.2020
A very fast-paced and physically demanding job.
Daily multitasking and troubleshooting various problem situations in order to give the customer the best experience.
Pastor
Berean Bible Church
09.2003 - 07.2019
Provided spiritual care through visitation, counseling, and prayer.
Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
Oversaw administration and management of all areas of ministry.
Officiated special services such as weddings, funerals, baptisms, and nursing home services.