Hardworking, passionate, dedicated, and responsible job seeker with strong organizational skills eager to secure a entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Server
Firebirds Wood Fired Grill
Chadds Ford, PA
02.2022 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Increased sales significantly by upselling higher-end products to customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Forensic Processing Technician
Quest Diagnostics
Norristown, PA
08.2021 - 12.2021
Decontaminated and sterilized instruments, medical supplies and equipment.
Troubleshot and resolved equipment and process issues.
Recorded and analyzed data to produce reports of results.
Dumped, poured and loaded specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
Took samples every to compare quality with specifications.
Prepared samples for analysis by performing complex sample preparation tasks.
Administrator
Celtic Clothing Company
West Grove, PA
11.2020 - 02.2021
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Leveraged bookkeeping software and automated processes to reduce errors.
Collected, arranged, and input information into database system.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Intern
New Castle County Police Department
New Castle, DE
06.2019 - 08.2019
Participated in workshops and presentations related to projects to gain knowledge.
Collaborated with senior management on new initiatives to build confidence.
Shadowed departments and patrol on a regular basis
Associate
Brandywine Picnic Park
Chester, PA
06.2018 - 08.2018
Greeted customers and offered assistance for increased customer satisfaction.
Managed customer relations through communication and helpful interactions.
Identified customer needs and wants to enhance customer experiences and boost sales.
Created inviting environment for customers by maintaining store organization and cleanliness.
Managed rides and attractions that were present to keep a safe environment for kids
Cashier
Giant Food Stores
Kennett Square, PA
03.2015 - 03.2017
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Cellular And Molecular Biology
Delaware County Community College
Media, PA
Bachelor of Science - Criminal Justice
Shippensburg University of Pennsylvania
Shippensburg, PA
05.2021
Skills
Quality Control
Dining Customer Service
Food Sales and Promotion
Sales Techniques
Timeline
Server
Firebirds Wood Fired Grill
02.2022 - Current
Forensic Processing Technician
Quest Diagnostics
08.2021 - 12.2021
Administrator
Celtic Clothing Company
11.2020 - 02.2021
Intern
New Castle County Police Department
06.2019 - 08.2019
Associate
Brandywine Picnic Park
06.2018 - 08.2018
Cashier
Giant Food Stores
03.2015 - 03.2017
Bachelor of Science - Cellular And Molecular Biology