Detail-oriented professional with experience in customer service and HVAC systems. Demonstrated ability to assist customers effectively while managing transactions and inquiries. Strong hands-on experience with installation and maintenance of HVAC systems, coupled with a commitment to ensuring customer satisfaction.
Overview
1
1
Certification
Work History
Cashier
G&S Pizza
Handled cash transactions accurately and efficiently.
Provided excellent customer service through politeness and patience.
Managed phone calls and customer inquiries effectively.
Assisted customers with menu choices and order modifications.
Resolved customer complaints with a focus on maintaining satisfaction.
Maintained a clean and organized checkout area.
HVAC Apprentice
Armus Mechanical
Assisted in the installation and maintenance of various HVAC systems, including condensers, air handlers, and oil burners.
Engaged with diverse customers to understand their needs and explained the benefits of different HVAC products.
Supported troubleshooting and repair of residential and commercial HVAC systems, ensuring customer satisfaction.
Educated customers on how HVAC systems operate and the necessary steps for maintenance and problem resolution.
Gained hands-on experience with water tanks, water heaters, and oil tanks in both residential and commercial settings.
Education
High School Diploma - HVAC
Greater New Bedford Regional Vocational High School
New Bedford, MA
06.2025
Skills
Customer service
Cash handling
Order management
HVAC installation
Troubleshooting HVAC systems
Customer education
Complaint resolution
Organizational skills
Team collaboration
Time management
Certification
Hot works, OSHA 10, EPA
Timeline
Cashier
G&S Pizza
HVAC Apprentice
Armus Mechanical
High School Diploma - HVAC
Greater New Bedford Regional Vocational High School