Adam Ward
Tulsa,OK
Summary
Dynamic Store Manager with a proven track record at Tradehome Shoes Inc., excelling in personnel development and customer service. Successfully recruited and trained staff, enhancing operational efficiency and driving sales. Recognized for maintaining inventory controls and fostering strong customer relationships, contributing to a motivated and high-performing team.
Overview
9
9
years of professional experience
Work History
Store Manager
Tradehome Shoes Inc.
05.2020 - Current
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
Manager
Books-A-Million
06.2019 - 05.2020
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Accomplished multiple tasks within established timeframes.
Director of Hospitality
Chick-fil-A
07.2018 - 05.2019
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Coordinated requests and managed third-party events hosted on property for charitable and other organizations.
Sales Associate
James Corlew Chevrolet
06.2016 - 06.2018
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Engaged with customers to effectively build rapport and lasting relationships.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Clarksville High School
Clarksville, TNSkills
- Personnel development
- Payroll management
- Store operations oversight
- Sales expertise
- Bank deposit procedures
- Mathematical aptitude
- Customer service
Timeline
Store Manager
Tradehome Shoes Inc.
05.2020 - Current
Manager
Books-A-Million
06.2019 - 05.2020
Director of Hospitality
Chick-fil-A
07.2018 - 05.2019
Sales Associate
James Corlew Chevrolet
06.2016 - 06.2018
Clarksville High School
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