Adan Regino-Garcia
Quickchek
DENVILLE
2
Languages
23
years of professional experience
Experienced Assistant Store Manager with 13 years in retail operations, cash management, POS systems, and stock control. Known for coaching teams, improving store performance, and delivering consistent customer service.
Work History
Assistant Store Manager
13 Years 3 Months- Supervised daily store operations, ensuring compliance with QuickChek service and food safety standards.
- Trained and coached team members on POS procedures, customer service, and operational expectations.
- Managed cash handling, register accuracy, and drawer reconciliation to maintain accountability.
- Coordinated scheduling and labor coverage to support efficient store performance.
- Monitored inventory levels, ordered stock, and reduced out-of-stock conditions.
- Resolved customer concerns promptly, strengthening service quality and guest satisfaction.
- Supported merchandising execution, promotional resets, and store presentation standards.
- Led opening and closing procedures, maintaining security, cleanliness, and operational readiness.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Retail Sales Associate
9 Years- Greeted customers and provided product recommendations aligned with style, size, and budget needs.
- Processed transactions accurately using POS systems and handled cash, credit, and returns.
- Restocked merchandise, organized displays, and maintained sales floor presentation standards.
- Assisted with fitting room recovery, product tagging, and size organization for easy shopping.
- Resolved customer questions promptly and coordinated issue resolution with supervisors when needed.
- Supported loss prevention efforts by monitoring floor activity and following store security procedures.
- Prioritized daily tasks to balance stocking, merchandising, and customer service during busy shifts.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Supported store management in planning and executing seasonal promotions and sales events.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma
Skills
Store operations
Retail operations
Cash management
POS systems operations
Stock management
Customer service
Customer experience
Customer engagement
Problem-solving
Team building and leadership
Staff supervision
Store organization
Time management
Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Electronics and Circuit Building
Passionate about balancing physical health with mental and emotional wellness.
I like trying new recipes and food trends.
Timeline
Assistant Store Manager
Quickchek
08.2013 - CurrentRead More
Retail Sales Associate
Burlington Coat Factory Department Store
07.2003 - 07.2012Read More
Passaic High School
High School Diploma
Read More