Adanna Nwaneri
Upper Marlboro,MD
Summary
Adept at enhancing customer experiences, I excelled in a fast-paced environment at Sakura Hibachi & Poke, mastering cash handling and fostering positive relations through exceptional service. My mentorship of new staff and adaptation to new POS technologies underscore my commitment to growth and efficiency, significantly contributing to workplace harmony and customer satisfaction. Friendly and reliable Cashier, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Sakura Hibachi & Poke
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Prince George's Community College
MarylandHigh School Diploma -
Charles Herberts Flowers High School
Upper Marlboro, MD06.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Cash handling expertise
- Order Packaging
- Decision Making Aptitude
- Sales expertise
- Reliable and Responsible
Languages
English
Native or Bilingual
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Reading
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Strategy Games
- Graphic Design
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Cooking
- Digital Art and Animation
- Fashion and Style
- Crafting and DIY Projects
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
Timeline
Cashier
Sakura Hibachi & Poke
05.2022 - Current
Prince George's Community College
High School Diploma -
Charles Herberts Flowers High School
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