Adannary Fernandez
San Jose,CA
Summary
Experienced Patient Service Representative adept in providing excellent administrative and clerical support on high volume medical office. Skilled in maintaining schedule, making appointments and treating patients with care and respect. Bringing forth the ability to manage front desk setting with organization and sense of calm and can work with little supervision.
Overview
21
21
years of professional experience
Work History
Medical Receptionist
Indian Health Center Of Santa Clara Valley
San Jose, CA
06.2015 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Patient scheduling, check-in, check-out and collect payments.
- Pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
Medical Receptionist
Meridian Medical Group
San Jose, CA
06.2000 - 05.2014
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Enhanced office productivity by handling high volume of callers per day.
Education
Diploma -
Independence High School
San Jose, CAMedical Assistant Certificate -
Boston Reed College
Pittsburg, CASkills
- Front Desk Operations
- Insurance Verification
- HIPAA Guidelines
- Appointment Scheduling
- Customer Service
- Teamwork
Timeline
Medical Receptionist
Indian Health Center Of Santa Clara Valley
06.2015 - Current
Medical Receptionist
Meridian Medical Group
06.2000 - 05.2014
Diploma -
Independence High School
Medical Assistant Certificate -
Boston Reed College
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