Adara Jackson
Denver,CO
Summary
A high performing professional with a positive attitude and an eager willingness to learn. Thrives on helping others, whether that is a team member or a customer, by consistently providing friendly accommodating service. Establishes priorities, can efficiently work independently and proceeds with objectives without supervision.
Overview
20
20
years of professional experience
Work History
Sales Associate
Pedego Electric Bikes
Denver, CO
06.2023 - 10.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Retail Sales Associate
Harley Davidson, TMC
Golden, CO And Billerica, MA
09.2020 - 05.2023
- Maintained up-to-date knowledge with training courses, daily huddles, and monthly reviews.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better recommend product based on individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Processed incoming product, maintained an organized stock room, replenished and merchandised product in visually appealing displays.
Lead Product Merchandiser
Davaco Inc.
Denver, CO
04.2011 - 01.2018
- Open and remodel high volume stores with aggressive timeframes by always working with a sense of urgency, multi-tasking and adapting.
- Electronically complete accurate reporting, daily recaps, expense reports, and surveys.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Established strong vendor relationships to maintain and support business.
- Train and coordinate with staff to meet company criteria and visual standards.
Key Holder, Administration, Bartender
Outback Steakhouse
Aurora, CO
04.2004 - 03.2009
- Performed administrative duties such as; checking credit card slips, server check out slips and deposits, dropping daily deposits, logging invoices, and preparing payroll.
- Update and maintain employee records, contact lists training materials and train new hires on best practices, upselling techniques and menu items.
- Respond to customer complaints and concerns, resolving issues promptly in order to create highest level of customer satisfaction.
- Streamlined opening and closing procedures as key manager and as bartender, leading and providing support to ensure success.
- Create a positive atmosphere while multi-tasking productively in a fast paced environment.
- Go above and beyond, creating regular clientele while ringing in orders, closing out orders, running food, making drinks, bussing, packing take out orders, and serving tables.
Education
Associate of Arts - General Studies
Community College of Aurora
Aurora, COSkills
- Verbal/Written Communication
- Inventory Control
- Multi-Tasking Strength
- Point of Sale Operation
- Policy and Procedure Adherence
- Exceptional Customer Service
- Money Handling
- Professional Demeanor
- Flexible Schedule
- Time Management
Timeline
Sales Associate
Pedego Electric Bikes
06.2023 - 10.2023
Retail Sales Associate
Harley Davidson, TMC
09.2020 - 05.2023
Lead Product Merchandiser
Davaco Inc.
04.2011 - 01.2018
Key Holder, Administration, Bartender
Outback Steakhouse
04.2004 - 03.2009
Associate of Arts - General Studies
Community College of Aurora