Addison Aiken
Greeneville,TN
Summary
Licensed Massage Therapist and recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly, along with excellent customer service skills. Competent and knowledgeable in Swedish and Deep Tissue massage treatments. Positive, enthusiastic and energetic.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
YMCA
Greeneville, TN
03.2024 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Explained policies and procedures to visitors.
- Showed off dining areas, pool, spa and fitness center to prospective and current guests.
- Received and recorded cash, checks and transfers.
Bookkeeper and Cashier
Ingles Supermarket
Greeneville, TN
10.2021 - 10.2023
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops and registers
Education
Certificate of Completed Massage And Bodywork Course - Massage Therapy
Reflections of Health School of Massage
Johnson City, TN04-2024
High School Diploma -
Heritage Home Scholars
Greeneville, TN05-2023
Skills
- Call Routing
- Guest Relations
- Customer Service
- Cash Handling
Timeline
Front Desk Receptionist
YMCA
03.2024 - Current
Bookkeeper and Cashier
Ingles Supermarket
10.2021 - 10.2023
Certificate of Completed Massage And Bodywork Course - Massage Therapy
Reflections of Health School of Massage
High School Diploma -
Heritage Home Scholars