Addison Cleveland
Decatur,AL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
Cashier
Point Mallard Water Park
Decatur, AL
05.2024 - Current
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Front Desk Assistant
Austin Middle School
Decatur, AL
08.2023 - 05.2024
- Assisted in the tutoring of students
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Maintained cleanliness of front desk area throughout shift, stocked supplies as necessary.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Concessions Worker
Point Mallard Water Park
Decatur, AL
05.2023 - 08.2023
- Restocked merchandise when needed throughout the day.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service to all patrons in a timely manner.
- Adhered to health department regulations regarding food handling practices.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Followed company procedures for opening and closing concession stands.
Education
High School Diploma -
Austin High School
Decatur, AL05-2025
Skills
- Customer Service
- Time management skills
- Guest inquiries
- Issue Resolution
- Cleaning and sanitizing
- Money Handling
Affiliations
- High School student section leader
- Attends many public service projects
Languages
English
Full Professional
Accomplishments
- Mu Alpha Theta (Math honor society)
- YLDP (Youth Leadership Development Program)
References
References available upon request.
Timeline
Cashier
Point Mallard Water Park
05.2024 - Current
Front Desk Assistant
Austin Middle School
08.2023 - 05.2024
Concessions Worker
Point Mallard Water Park
05.2023 - 08.2023
High School Diploma -
Austin High School