Receptionist/Designer
- Enhanced customer satisfaction by creating unique and high-quality custom t-shirt designs.
- Conducted thorough quality control checks on completed items before shipping out to customers.
- Contributed to the growth of the business by consistently meeting or exceeding monthly sales targets.
- Developed a loyal client base through exceptional service and attention to detail, ensuring repeat business and referrals.
- Collaborated with the production team to ensure timely delivery of orders, resulting in positive customer feedback.
- Streamlined design process by implementing efficient software tools, improving turnaround time for projects.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.