Addison Hawley
Auburn,AL
Summary
Proven leader and effective communicator, adept in customer service and problem-solving. Excelled in teamwork and collaboration, enhancing customer satisfaction and repeat business. Skilled in computer applications, significantly contributing to efficient operations. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
5
5
years of professional experience
Work History
Sales Associate
Charm Boutique
02.2024 - 08.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Beach Service
Perdido Beach Service
05.2022 - 09.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Customer Service Cashier
MO Bay
01.2021 - 01.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Gulf Shores High School
Gulf Shores, AL05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Computer Skills
- Leadership
Affiliations
- Turning Point (TPUSA)
- Helping Hands
- Exceptional Students
Timeline
Sales Associate
Charm Boutique
02.2024 - 08.2025
Beach Service
Perdido Beach Service
05.2022 - 09.2023
Customer Service Cashier
MO Bay
01.2021 - 01.2022
High School Diploma -
Gulf Shores High School