I love helping and talking to people Im determined to get things done, I stay on task I find joy in helping coworkers/teammates I like hanging out with friends in me free time, in the summer i play on a slowpitch softball league with my friends and family I enjoy coloring and cleaning
Addison Herrmann
Grant,MI
Summary
Dedicated Cashier experienced in enhancing customer experiences through effective cash handling and complaint resolution. Built lasting relationships that fostered repeat business and ensured accurate transactions in a welcoming environment. Committed to maintaining high standards of customer service and creating a positive atmosphere for all patrons.
Overview
1
1
year of professional experience
Work History
Cashier
Gilletes Trading Post
Grant, MI
07.2026 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Handled cash and credit transactions, ensuring compliance with cash handling procedures.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of the checkout area to ensure a welcoming environment.
- Collaborated with team members to streamline checkout processes during peak hours.
- Managed inventory levels by restocking shelves and conducting regular stock checks.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Operated a cash register for cash, check, and credit card transactions with excellent accuracy.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Food Expeditor
Northern Trails Bar & Grill
Newaygo, MI
07.2025 - 06.2026
- Coordinated timely delivery of food orders to ensure customer satisfaction.
- Communicated with kitchen staff to facilitate efficient meal preparation and service.
- Monitored order accuracy and presentation before serving to guests.
- Assisted in training new staff on expediting processes and restaurant operations.
- Maintained cleanliness and organization of the expediting station for optimal efficiency.
- Collaborated with servers to streamline communication between front and back of house.
- Implemented procedures for managing high-volume service periods effectively.
- Enhanced guest experience by providing attentive service during peak dining hours.
- Assisted preparation of food plates, overseeing quality, and appearance.
Education
No Degree - Diagnostic Medical Sonography
Ferris State University
Big Rapids, MI05-2030
High School Diploma -
Grant High School
Grant, MI05-2026
Skills
- Cash handling
- Customer support
- Customer service
- Customer assistance
- Time management skills
- Point-of-sale operation
- Cleaning and sanitizing
- Checkout area maintenance
- Reliability and punctuality
- Work ethic
- Cash management
- Customer relations
- Cash register operation
- Customer service excellence
- Professionalism and courtesy
- Product restocking
Accomplishments
3 year academic honors student. Captain of varsity sideline cheer, varsity competitive cheer, and varsity softball. 4 times all conference athlete and 4 times all conference academic athlete.
Interests
Timeline
Cashier
Gilletes Trading Post
07.2026 - Current
Food Expeditor
Northern Trails Bar & Grill
07.2025 - 06.2026
No Degree - Diagnostic Medical Sonography
Ferris State University
High School Diploma -
Grant High School