Addison Ibanez
Melissa,TX
Summary
Proactive and customer-focused, I excelled at Sugar Babes Donuts and Deli by enhancing customer satisfaction and streamlining checkout processes, significantly reducing waiting times. Demonstrating exceptional cash handling and empathy, I consistently exceeded productivity goals, contributing to the store's success through diligent work ethic and team collaboration.
Overview
1
1
year of professional experience
Work History
Cashier
Sugar Babes Donuts and Deli
10.2023 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Learned duties for various positions and provided backup at key times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Melissa High School
Melissa, TX05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Professionalism and courtesy
Timeline
Cashier
Sugar Babes Donuts and Deli
10.2023 - Current
Melissa High School
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