Addison Lawrence
Fargo
Summary
Dynamic Front of House Employee at Chick-fil-A with a proven track record in enhancing guest experiences through exceptional customer service and efficient point-of-sale operations. Recognized for strong team collaboration and attention to detail, consistently resolving inquiries to boost customer satisfaction and loyalty. Committed to maintaining health and safety standards while improving service speed.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
03.2020 - 05.2021
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Operated point-of-sale systems efficiently, processing orders and payments accurately.
- Maintained cleanliness and organization of front-of-house areas, adhering to health and safety standards.
- Collaborated with team members to streamline operations during peak hours, enhancing service speed.
- Resolved customer inquiries and complaints promptly, contributing to overall satisfaction and loyalty.
- Supported inventory management by restocking supplies as needed throughout shift.
- Implemented best practices for food safety, reducing waste and improving quality control measures.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Education
Bachelor of Science - Natural Resources Management
North Dakota State University
Fargo, NDSkills
- Customer service
- Point-of-sale operation
- Health and safety compliance
- Team collaboration
- Guest experience improvement
- Multitasking abilities
- Attention to detail
- Team player attitude
Timeline
Front of House Employee
Chick-fil-A
03.2020 - 05.2021
Bachelor of Science - Natural Resources Management
North Dakota State University