Addison Nestle
Liberty Township,Ohio
Summary
Adaptable and committed with a background in customer service and volunteer coordination. Recognized for effective communication and relationship-building skills, contributing to improved guest satisfaction and community engagement.
Overview
3
3
years of professional experience
Work History
Guest Service Representative
Nothing Bundt Cakes
03.2024 - Current
- Provides exceptional customer service, ensuring positive guest experiences and satisfaction.
- Processes orders accurately and efficiently.
- Assists in training new staff on operational procedures and customer interaction techniques.
- Resolves guest inquiries and concerns promptly, enhancing overall service quality.
Volunteer
Operation Give Back
01.2023 - 05.2025
- Assisted in training new volunteers on operational procedures and best practices.
- Developed and maintained relationships with local organizations to enhance collaboration efforts.
- Implemented tracking systems for volunteer hours and engagement metrics.
- Routinely assisted grade school aged students with schoolwork through building skills and organizational techniques.
- Focused on building emotional connections and relationships with students to provide further support.
Education
Bachelor of Science - Psychology
The Ohio State University
Columbus, OH05-2029
High School Diploma -
Ursuline Academy
Blue Ash, OH05-2025
Skills
- Detail-oriented
- Organizational skills
- Clear communication
- Teamwork and collaboration
- Active listening
- Relationship building
- Problem-solving
- Positive attitude
- Community service
- Adaptability and dependability
Timeline
Guest Service Representative
Nothing Bundt Cakes
03.2024 - Current
Volunteer
Operation Give Back
01.2023 - 05.2025
Bachelor of Science - Psychology
The Ohio State University
High School Diploma -
Ursuline Academy