Addison Protsman
Dayton
Summary
Enthusiastic and adaptable individual with a versatile background in retail and hospitality. Known for strong conflict resolution and teamwork skills, contributing to seamless operations and high levels of customer satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Associate
Hand and Stone Massage and Facial
Dayton
06.2025 - 09.2025
- Delivered exceptional customer service by greeting clients and addressing inquiries promptly.
- Managed appointment bookings using scheduling software to enhance operational efficiency.
- Processed payments accurately at front desk, ensuring smooth transactions.
- Handled customer complaints professionally to maintain satisfaction and loyalty.
- Assisted clients in selecting services tailored to individual needs.
- Maintained cleanliness and organization of reception area and store environment.
- Restocked shelves regularly to ensure optimal inventory levels.
- Provided product advice and helped customers locate specific items.
Restaurant Hostess
Outback Steakhouse
Dayton
06.2024 - 10.2024
- Greeted guests warmly upon arrival and guided to tables efficiently.
- Managed seating chart to optimize guest flow during peak hours.
- Answered phone inquiries promptly to handle reservations and service questions.
- Maintained cleanliness and organization of waiting area and entrance.
- Provided detailed menu information and recommendations to enhance dining experience.
- Addressed guest feedback and concerns professionally to ensure satisfaction.
- Coordinated reservations, waitlists, and special requests for large parties.
- Handled takeout orders while confirming reservations effectively.
Education
High School Diploma -
Kettering Fairmont High School
Ohio 05-2025
Skills
- Customer service
- Conflict resolution
- Appointment scheduling
- Sales techniques
- Inventory management
- Effective communication
Timeline
Sales Associate
Hand and Stone Massage and Facial
06.2025 - 09.2025
Restaurant Hostess
Outback Steakhouse
06.2024 - 10.2024
High School Diploma -
Kettering Fairmont High School