Addison Sprague
CSO Financial Inc.
Roseburg
1
Certification
1
year of professional experience
Dedicated receptionist with strong skills in organization, time management, and customer relations. Expertise in verbal and written communication combined with effective telephone skills to create welcoming environments for clients.
Work History
Receptionist
1 Month- Greeted clients and visitors, providing a welcoming atmosphere.
- Managed incoming calls, directing inquiries to appropriate departments.
- Maintained cleanliness and organization of reception area for professional appearance.
- Collaborated with team members to streamline front desk operations efficiently.
- Utilized office software tools to manage data entry and appointment tracking effectively.
- Answered phone promptly and directed incoming calls to correct offices.
- Processed client documentation, ensuring accurate record-keeping.
- Handled cash transactions and maintained sales and payments records accurately.
Caregiver
1 Year- Maintained a clean and safe environment by following hygiene protocols and safety measures.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Adapted quickly to diverse resident needs, demonstrating flexibility in caregiving approaches.
- Supported family members by providing updates on resident progress and addressing concerns promptly.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance and grooming.
Manager
3 Months- Trained and developed team members to enhance service quality and operational efficiency.
- Supervised daily operations ensuring efficient workflow and adherence to company standards.
- Implemented inventory management strategies reducing waste and optimizing supply chain processes.
- Monitored compliance with health and safety regulations maintaining a safe working environment.
- Resolved customer issues promptly, maintaining high satisfaction levels within the team.
Education
High School Diploma
Skills
Telephone skills
Customer/Client relations
Call management
Document management
Organization skills
Time management
Certification
AED Certification
CPR Certification
Food Handler Certification
OLCC Service Permit
Timeline
Receptionist
CSO Financial Inc.
07.2026 - CurrentRead More
Caregiver
Timber Town Living
06.2025 - 06.2026Read More
Manager
Del Taco
05.2025 - 08.2025Read More
Roseburg High School
High School Diploma
Read More