Summary
Work History
Education
Skills
Timeline
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Addison Theriault

Port Saint Lucie,FL

Summary

Proven in enhancing customer satisfaction at Big Apple Pizza Saint Lucie West, I excel in effective multitasking and interactive communication. Demonstrated ability to process payments efficiently and engage guests warmly, contributing to a positive dining experience. Skilled in both customer service and payment processing, I bring a track record of maintaining high accuracy and security in fast-paced environments.

Work History

Hostess

Rise and Grind Cafe
06.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Delivered pick-up orders to guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Counter Server

Big Apple Pizza Saint Lucie West
06.2024 - Current
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Processed cash, debit and credit card payments.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
  • Managed cash register transactions, maintaining accuracy and security at all times.
  • Reconciled cash drawer and corrected any errors.

Education

High School Diploma -

Fort Pierce Central High School
Fort Pierce, FL

Skills

Customer Service

Effective Multitasking

Patience and Empathy

Phone Etiquette

Detail Oriented

Interactive communication skills

Greeting guests

Guest Engagement

Payment Processing

Timeline

Hostess

Rise and Grind Cafe
06.2024 - Current

Counter Server

Big Apple Pizza Saint Lucie West
06.2024 - Current

High School Diploma -

Fort Pierce Central High School
Addison Theriault