Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational and management kills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
2027
2027
years of professional experience
Work History
Desk Clerk
River Terrace Inn
01.2021 - Current
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Maintained accurate reservation records using property management software.
Handled large group bookings and guest coordinations. As well as group contracts and agreements.
Assisted in managing daily cash transactions, ensuring accuracy and compliance with hotel policies.
Coordinated with maintenance staff to address facility-related guest concerns effectively.
Conducted regular inventory checks of front desk supplies, maintaining stock levels as needed.
Trained new staff on front desk procedures and customer service protocols for enhanced efficiency.
Demonstrated strong multitasking abilities in handling multiple duties simultaneously without sacrificing quality or attention to detail.
Supported staff with clerical assistance for diverse daily routines and special actions.
Collaborated with team members to develop strategies for improving overall operations effectiveness within the front office department.
Improved communication between departments by consistently updating colleagues on important guest information or special requests.
Emergency Medical Technician
Emery County
04.2016 - 11.2020
Administered emergency medical care to patients in distress, stabilizing conditions prior to transport.
Operated and maintained medical equipment, ensuring readiness for all emergencies.
Collaborated with team members to execute efficient patient assessments and treatment plans.
Documented patient vital signs and medical history accurately for effective record-keeping.
Assisted in training new EMT personnel on protocols and procedures for emergency response.
Responded promptly to emergency calls, demonstrating quick decision-making under pressure.
Coordinated with local healthcare facilities for seamless patient handoff during transfers.
Participated in community outreach programs to educate the public on emergency preparedness and response techniques.
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Library Assistant
Emery County
2019 - 2020
Assisted patrons with locating and checking out library materials.
Maintained organization of library collections and shelving systems.
Processed new acquisitions, ensuring accurate cataloging and labeling.
Supported library programs by preparing materials and setting up events.
Provided reference assistance to users utilizing various research tools.
Organized library shelves, materials and equipment in clear, alphabetized order.
Located library materials, resources and technologies to fulfill patron requests.
Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
Helped children select appropriate reading level library books.
Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
Clerk and Information Specialist
John Wesley Powell River History Museum
2018 - 2020
Assisted in maintaining organized exhibit displays and educational materials.
Provided support for museum events, enhancing visitor engagement and experience.
Collaborated with team to manage inventory of supplies and resources effectively.
Improved customer satisfaction by promptly answering inquiries and providing accurate information about our local destinations and geography.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Set up and improved youth programming.
Lead field trips and educational tours of the museum.
Partnered with the Local Boys and Girls club, planning and executing a week of their Summer Science Programs.
Education
K-12 Online Schooling
Green River, UT
Skills
Problem-solving skills
Cash handling
Hospitality industry expertise
Time management
File management
Team player attitude
Tourism knowledge
Guest relations
Word processing
Basic accounting
Attention to detail
Professional and mature
Event and activity planning
Record sorting and filing
Flexible and adaptable
Equipment troubleshooting
Document typing and formatting
Scheduling
Creative thinking
Google drive
Data entry and 10-key
Multitasking
Reliability
Excellent communication
Interpersonal skills
Additional Information
I am a dependable, adaptable, and motivated professional. I have strong public relations and communication skills, with the ability to interact professionally and respectfully with a wide range of people. My calm demeanor allows me to communicate clearly, and maintain a positive environment. I am comfortable taking initiative, managing responsibilities, and working with others to accomplish goals.
I am a quick learner who is willing to develop new skills. I adapt easily. I have strong ties to Green River, being a 5th generation resident. I am committed to raising my own family here, and continuing to uphold the traditions and town values that I was so lucky to be raised with myself.