Addison Yohman
Rootstown,Ohio
Summary
Dynamic Sales Associate with a proven track record at Five Below, excelling in customer service and conflict resolution. Skilled in suggestive selling and maintaining store aesthetics, I fostered strong customer relationships that drove repeat business. My ability to manage high-stress situations while multitasking contributed to a positive shopping experience.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Five Below
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
Maplewood Career Center
Ravenna, OH05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Verbal/written communication
- Stocking and receiving
- Conflict resolution
- Sales strategies
- Professional demeanor
Timeline
Sales Associate
Five Below
11.2023 - Current
High School Diploma -
Maplewood Career Center