Addysin Stephan
Boone,IOWA
Summary
Nursing student with hands-on emergency department support experience and strong customer service skills. Active listening and clear interpersonal communication improve coordination with nursing and physician teams. Accurate task completion supports patient comfort and smooth shift operations.
Overview
1
1
year of professional experience
Work History
Welcome Desk
Wellness and Recreation Center
Cedar Falls, Iowa
08.2025 - Current
- Supported customer satisfaction by resolving issues with knowledgeable, friendly service.
- Provided support to customers in finding solutions to their needs. with requests and answered questions to improve satisfaction.
- Started interactions with customers to build rapport and understand their preferences. and started conversations using strong interpersonal and people skills.
- Completed daily tasks accurately and efficiently.
Patient Care Technician
Allen Hospital Emergency Department
Waterloo, Iowa
08.2025 - Current
- Completed EKGs and attached patients to monitoring equipment in Allen Hospital emergency department.
- Checked vital signs and relayed changes to nurses in Allen Hospital emergency department.
- Shared patient needs clearly with nurses, physicians, and emergency department staff.
- Moved patients safely between emergency rooms, imaging, and treatment areas.
Education
Bachelor of Science - Nursing
University of Northern Iowa
Cedar Falls 05-2028
Skills
- BLS Certified
- Patient monitoring
- Clinical communication
- Critical thinking
- Dependability
- Active listening
- Interpersonal communication
- Compassionate care
Timeline
Welcome Desk
Wellness and Recreation Center
08.2025 - Current
Patient Care Technician
Allen Hospital Emergency Department
08.2025 - Current
Bachelor of Science - Nursing
University of Northern Iowa