Maya ZAJKOWSKI
STATENISLAND
Summary
Compassionate biology student with hands-on healthcare support experience and a background in high-volume customer service. Skilled in managing front desk operations, coordinating patient needs, and maintaining accurate documentation. CPR and BLS certified, equipped with strong communication, organizational, and problem-solving abilities to deliver quality patient care.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Front Desk Receptionist
Cohens Optical
Staten Island
05.2026 - Current
- Checked patients in and out for appointments, ensuring accurate collection of co-payments.
- Verified patient information and processed insurance details accurately.
- Organized and managed administrative tasks to support medical staff during daily operations.
Front Desk Associate
Intoxx Fitness
Staten Island
09.2024 - Current
- Managed check-in/check-out processes, ensuring accuracy of membership records to enhance customer satisfaction.
- Processed membership registrations efficiently at the front desk., renewals, and general inquiries.
- Welcomed and assisted members at the reception area to ensure a positive experience. to foster a welcoming environment.
- Coordinated facility tours for prospective members, highlighting amenities to drive membership interest.
Hostess
Royal Crown Bakery
Staten Island
10.2022 - 09.2024
- Greeted and seated guests, facilitating seamless reservation flow and timely service delivery.
- Greeted and seated guests, ensuring smooth reservation flow and timely service.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions, improving guest satisfaction.
- Maintained cleanliness in dining areas, supporting high standards of guest experience.
Physical Therapy Aide
Dimino
Staten Island
08.2023 - 02.2024
- Assisted therapists in implementing patient exercises and rehabilitation protocols to support recovery.
- Assessed patient mobility and range of motion during therapy sessions, enhancing effectiveness of treatment strategies.
- Monitored patient progress and reported observations to therapists, enabling timely adjustments to treatment plans.
- Prepare treatment areas and maintain organized clinical environments.
- Ensure cleanliness and safety of equipment and treatment rooms.
Education
Bachelor of Science - Biology
College of Staten Island
Staten Island, NY 08.2024 - 07.2026
High School Diploma -
New Dorp
Staten Island, NYSkills
- Appointment scheduling
- Patient intake
- Administrative operations
- Customer relations
- Patient support
- Medical terminology
- Bilingual communication
- CPR Certified
- BLS Certified
- Time management
- Team Collaboration
- Problem-Solving
Languages
Polish, Native/Bilingual
Timeline
Front Desk Receptionist
Cohens Optical
05.2026 - Current
Front Desk Associate
Intoxx Fitness
09.2024 - Current
Bachelor of Science - Biology
College of Staten Island
08.2024 - 07.2026
Physical Therapy Aide
Dimino
08.2023 - 02.2024
Hostess
Royal Crown Bakery
10.2022 - 09.2024
High School Diploma -
New Dorp