Addyson Gray
Sonic Drive-In
Oklahoma City
3
years of professional experience
Motivated and customer-focused professional with experience in fast-paced food service environments. Skilled in customer service, communication, teamwork, and problem-solving. Seeking to transition into an entry-level marketing role where strong interpersonal skills, adaptability, and a commitment to excellent customer experiences can contribute to business growth.
Work History
Assistant Manager
3 Years 5 Months- Earned promotions from Team Member to Shift Manager and then Assistant Manager based on performance, leadership, and reliability.
- Supervised daily restaurant operations during high-volume meal rushes, ensuring efficient service and high customer satisfaction.
- Coordinated team members throughout shifts to improve communication, productivity, and workflow.
- Resolved customer concerns professionally, fostering positive experiences that encouraged repeat business.
- Coordinated team members throughout shifts to enhance communication and streamline workflow.
- Managed cash handling, opening and closing procedures, and ensured compliance with company policies.
- Maintained high standards of cleanliness, food safety, and operational efficiency in a fast-paced environment.
- Demonstrated leadership, adaptability, and strong decision-making skills while balancing multiple priorities.
- Shift Manager (Promoted at Age 18)
Fast Food Team Member
2 Years 7 Months- Delivered friendly, efficient customer service in a high-volume environment.
- Processed customer orders and handled cash and card transactions accurately.
- Collaborated with team members to ensure fast service and enhance customer satisfaction.
- Addressed customer concerns professionally to improve overall service experience.
- Maintained cleanliness, food safety, and company quality standards.
- Managed multiple responsibilities effectively while consistently meeting performance expectations during busy shifts.
Education
High School Diploma
Class of 2026
Skills
Cash Handling
Customer Service
Problem Solving
Time Management
Organization
Staff training
Adaptability
Teamwork
Communication
Conflict Resolution
Office productivity tools
Additional Qualifications
- Quick learner with a strong work ethic
- Interested in marketing, branding, and customer engagement
- Eager to develop business and marketing skills through professional experience
Timeline
Assistant Manager
Sonic Drive-In
03.2023 - CurrentRead More
Fast Food Team Member
Sonic
03.2023 - 10.2025Read More
Carl Albert High School
High School Diploma
Read More