Addyson Hallett
Westville,IL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Hostess
Possum Trot Supper Club
2918 Batestown Rd. Oakwood Il.
10.2021 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Used cash registers and credit card machines to cash out customers.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA02.2023
Skills
- Reservations Management
- Guest Engagement
- Dining Area Maintenance
- Complaint Handling
- Customer Service
- Menu Memorization
- Excellent organization
- Professional demeanor
- Positive attitude
- Detail-oriented
- Cash handling
Recommendations
Haley Davis: (217)-799-9313
Alison Grubbs: (217)-799-1913
Nina Wright: (765)-585-5682
Shawn Hallett: (217)-202-7397
Timeline
Hostess
Possum Trot Supper Club
10.2021 - Current
High School Diploma -
Penn Foster Career School