Addyson Milewski
Grand Haven,MI
Summary
I am proven multitasker and customer service expert at The Kirby House, good at managing high-pressure situations and enhancing guest experiences. Skilled in POS systems and relationship building, consistently delivered friendly service, efficiently managed waitlists, and improved dining satisfaction.
I am a energetic Hostess that enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
I also am a approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
The Kirby House
Grand Haven, MI
06.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
No Degree -
Grand Haven High School
Grand Haven, MI05.2026
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Complex Problem-Solving
- Handling Complaints
- Relationship Building
- Personal presentation
Coxswain of the SLGH Rowing Team
I am participating in my second year as a coxswain on the SLGH Rowing Team.
Timeline
Restaurant Hostess
The Kirby House
06.2023 - Current
No Degree -
Grand Haven High School