Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Cashier
Eurest Dining
08.2022 - 07.2023
Provided exceptional customer service to a diverse clientele, ensuring a positive shopping experience for each customer
Demonstrated proficiency in operating cash registers and handling various payment methods, including gift cards and coupons
Participated in training sessions to enhance product knowledge and cashiering skills, consistently staying up to date with store policies and procedures
Adept at minimizing customer complaints and escalations and promoted overall satisfaction by problem-solving immediate resolutions for minor issues and involving management to handle more complex situations.
Team Member
Portillo's
01.2020 - 08.2022
Achieved 100% accuracy for cash drawer and demonstrated excellent knowledge to enter customer orders and minimize customer wait time
Ensured a positive dining experience by greeting each customer with a smile, remaining attentive to customer needs and confirming accuracy of orders before finalizing sale
Demonstrated flexibility and teamwork by cross-training in multiple areas of the store, including front counter, cashier, food preparation, and drive-thru; mentored new team members
Worked collaboratively with fellow team members on lunch, evening, and weekend shifts to process orders in an organized manner, maintain store cleanliness, and restock inventory.