Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
Cashier
walgreens
Watertown
08.2024 - 01.2025
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Helped with purchases and signed customers up for rewards program.
Scanned items and checked pricing on cash register for accuracy.
Maintained current knowledge of store promotions to highlight sales to customers.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Resolved customer complaints professionally in accordance with company policy.
Accepted cash and credit card payments, issued receipts and provided change.
Discounted purchases by scanning and redeeming coupons.
Processed customer payments quickly and returned exact change and receipts.
Answered customers' questions and provided information on store procedures or policies.
Stocked shelves with merchandise when needed.
Worked closely with front-end staff to assist customers.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Issued receipts, refunds, credits or change due to customers.
Welcomed customers, offering assistance to help find store items.
Answered phone calls to assist customers with questions and orders.
Processed returned merchandise by strictly following store return and exchange procedures.
Retail Sales Associate
Dicks Sporing Goods
Watertown
04.2024 - 08.2024
Greeted customers upon entering the store and provided assistance.
Greeted and assisted customers with product selection, offering personalized shopping advice.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Processed and organized shipments, restocking merchandise on the sales floor promptly.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Provided excellent customer service, resolving issues and answering queries promptly.
Assessed customer product needs and interests in order to best recommend suitable items.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Education
High School Diploma -
General Brown Jr. Sr. High School
Watertown, NY
06-2024
Some College (No Degree) - Early Childhood Education
SUNY College At Oswego
Oswego, NY
Skills
customer service
Sales strategies
Communication skills
Time management
Team collaboration
Product restocking
Issue resolution
Cleaning and sanitizing
Purchase assistance
Guest inquiries
Conflict resolution
Currency counting
Work ethic and integrity
Organizational growth
Written and verbal communication
Decision making aptitude
Cash handling expertise
Customer assistance
Basic math
Empathy and patience
Timeline
Cashier
walgreens
08.2024 - 01.2025
Retail Sales Associate
Dicks Sporing Goods
04.2024 - 08.2024
High School Diploma -
General Brown Jr. Sr. High School
Some College (No Degree) - Early Childhood Education