Adeeshs Hailey
Dover,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
27
27
years of professional experience
Work History
President
Mending hearts inc
Dover, FL
04.2015 - Current
- Created a marketing plan to increase awareness of the organization's activities in the community.
- Cultivated relationships with key stakeholders such as donors, volunteers, partners, and sponsors.
- Negotiated contracts with vendors for services such as IT maintenance or event catering.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Monitored tenant access to common areas such as laundry facilities, fitness centers, pools.
Contractor
Tampa Bay Times
Tampa, Florida
01.2006 - Current
- Kept track of newspaper sales performance metrics such as number of papers sold per day.
- Delivered newspapers to customers on a daily basis.
- Responded quickly to customer complaints or requests for assistance related to newspaper delivery services.
- Ensured that all deliveries were made according to schedule and route plan.
- Collected payment from customers for the newspaper subscription.
Customer Service Representative
Travelex Currency Services
Tampa
01.2005 - 05.2014
- Reconciled total amount deposited with total amount withdrawn from the bank's vault at the end of each day.
- Maintained daily records of financial transactions in a ledger.
- Resolved customer complaints in a professional manner while maintaining a high level of customer service.
- Verified authenticity of coins, bills, checks and other forms of currency using specialized equipment.
- Prepared and processed currency for deposit into the bank vault.
- Checked incoming shipments of currency against purchase orders for accuracy.
Back Office Executive Customers Service
Publix
Tampa, Florida
08.1997 - 05.2006
- Maintained accurate financial records including invoices, payments, receipts and other transactions.
- Organized filing systems for easy retrieval of documents when needed.
- Provided administrative support to the back office staff including filing, photocopying, faxing and data entry.
- Handled incoming calls from customers regarding inquiries or complaints.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
High School Diploma -
Almega Preparatory Academy
Tampa, Florida03-2016
Skills
Customer services up selling and cross selling solving issues
Timeline
President
Mending hearts inc
04.2015 - Current
Contractor
Tampa Bay Times
01.2006 - Current
Customer Service Representative
Travelex Currency Services
01.2005 - 05.2014
Back Office Executive Customers Service
Publix
08.1997 - 05.2006
High School Diploma -
Almega Preparatory Academy