Adela Torres
El Paso
Summary
Security professional prepared for this role with substantial experience in ensuring safety and order. Proven ability to manage surveillance and access control, contributing to secure environment. Reliable team player known for adaptability and focus on achieving optimal results, proficient in performing routine checks and handling emergency situations with composure.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
La Casita Unique Home Decor
El Paso, TX
02.2026 - Current
- Provided product knowledge and support to assist customers in purchasing decisions.
- Identified customer needs through active listening and tailored solutions accordingly.
- Assisted call-in customers with questions and orders.
Detention Officer
Akima Global Services
El Paso, TX
08.2025 - 11.2025
- ### Target Role Aligned Statements
- Monitored detainee movement, maintaining safety and security in accordance with regulations.
- Conducted regular inspections of facilities to identify potential security breaches or hazards.
- Collaborated with law enforcement to support incident response and emergency procedures.
Security Guard
Deployed Services
06.2023 - 07.2025
- Ensure high-level security and surveillance at a CBP-controlled facility, safeguarding employees, detainees, and operations.
- Conduct risk assessments and compliance checks, ensuring adherence to strict federal safety protocols.
- Monitor and control entry and exit points, including gates, sally ports, and restricted areas, while collaborating with Border Patrol on security measures.
Board Member
El Paso Central Appraisal District
01.2017 - 01.2022
- Conducted property valuation reviews to ensure compliance with industry standards and legal requirements.
- Achieved a 98% accuracy rate in assessments, contributing to over $1 million in cost savings for clients over a six-year tenure.
- Provided oversight and risk analysis on real estate transactions to maintain fairness and market stability.
Education
High School Diploma -
El Paso High School
01.1993
Skills
- Security & Surveillance – Access control, monitoring, and crisis response
- Risk Assessment & Compliance – Property valuations, safety protocols, and regulatory adherence
- Attention to Detail & Critical Thinking – Ensuring accuracy in security operations and property appraisals
- Community Engagement & Event Coordination – Organizing local outreach and cultural events
Timeline
Customer Service Representative
La Casita Unique Home Decor
02.2026 - Current
Detention Officer
Akima Global Services
08.2025 - 11.2025
Security Guard
Deployed Services
06.2023 - 07.2025
Board Member
El Paso Central Appraisal District
01.2017 - 01.2022
High School Diploma -
El Paso High School
Community Support
- Queen of Peace Church, ACTS Community Member, Organized charitable events and outreach programs, positively impacting the local community.
- Queen of Peace Church, Quinceañera Coordinator, Planned and coordinated quinceañera celebrations, collaborating with families to ensure meaningful and culturally significant events.