Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adelaida Diaz

Houston,TX

Summary

Dynamic and customer-focused professional with proven expertise in cash handling and exceptional service delivery at LaTrelle's Management Corporation. Recognized for enhancing customer satisfaction through effective communication and conflict resolution. A reliable team player adept at maintaining food safety standards while thriving in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cashier

LaTrelle's Management Corporation
Houston, TX
02.2025 - Current
  • Processed transactions, provided accurate change, and ensured customer satisfaction.
  • Prepared food and maintained food safety and cleanliness standards.
  • Assisted customers with inquiries and resolved issues in a friendly, professional manner.
  • Collaborated with team members to ensure smooth operations.

Cashier

Cediel Concessions Management
Houston, TX
10.2021 - 02.2025

Key Responsibilities:

  • Operated cash register, processed payments, and provided accurate change to customers in a fast-paced environment.
  • Ensured compliance with food safety and handling procedures while preparing food and beverages.
  • Maintained cleanliness and organization in the food preparation areas and cashier station.
  • Delivered exceptional customer service by greeting customers, addressing inquiries, and resolving concerns promptly.
  • Worked collaboratively with team members to ensure efficient operations and meet customer needs.
  • Assisted with inventory management, stock rotation, and maintaining food quality standards.

Skills:

  • Cash handling and point-of-sale (POS) system proficiency.
  • Strong communication and customer service skills.
  • Knowledge of food safety standards and procedures.
  • Ability to work efficiently under pressure in a busy setting.
  • Team-oriented and adaptable in dynamic work environments.

Education

High School Diploma -

International Leadership of Texas (ILTexas) Windmi
Houston, TX
05.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Professionalism and courtesy
  • Conflict resolution
  • Product knowledge
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

LaTrelle's Management Corporation
02.2025 - Current

Cashier

Cediel Concessions Management
10.2021 - 02.2025

High School Diploma -

International Leadership of Texas (ILTexas) Windmi