Dependable worker, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Food Runner
Loco Cocos Tacos
03.2023 - Current
Maintained speed of service for food orders while minimizing errors and complaints.
Delivered correct food items to tables according to order documentation.
Collaborated well with other food runners to deliver orders accurately.
Cleaned and sanitized food preparation and serving areas.
Greeted customers and provided outstanding customer service.
Cleared tables immediately after guests left in preparation for next party.
Responded to customer complaints and inquiries promptly, finding swift resolutions.
Operated cash register and processed payments from customers.
Assisted with bussing tables and cleaning up spills.
Answered customer questions about food and beverage items and assisted with menu selections.
Collaborated with other dining room and bar staff to facilitate efficient service.
Monitored dining room inventory and replenished as necessary.
Processed payments for orders and provided customers with change.
Provided attentive service and proactively assessed guest needs.
Cultivated warm relationships with regular customers.
Kept detailed knowledge of and followed all food safety guidelines.
Answered more than 30 phone calls per shift
Occasional Babysitter
Eager Family, Armitage Family, Laplante Family.
06.2020 - Current
Communicated positively with children and guardians.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Reassured children when upset providing emotional support and stability.
Taught children to organize toys, wash hands, and share by leading by example.
Assisted children with homework assignments and special projects across different subjects.
Planned fun outings and educational activities to keep children entertained.
Guided school homework and read bedtime stories to support development.
Engaged with children on individual basis to build positive relationships.