Adelaide Sharkey
Brooklyn
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Barista/server
Jacks Wife Freda
08.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Served food and beverages promptly with focused attention to customer needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista Shift Supervisor
Matchaful
04.2023 - 06.2024
- Promoted positive team morale by encouraging collaboration among staff members
- Resolved customer complaints in a timely manner while maintaining a professional attitude at all times
- Provided support during peak hours by running drinks or helping out on the register
- Ordered products from suppliers when inventory was low or out of stock
Assistant Store Manager
Squeeze Juice Works
09.2020 - 01.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
- Created promotional campaigns to increase brand awareness and attract new customers
- Answered customer questions and addressed problems and complaints in person and via phone
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked
Restaurant Hostess/server
Sauvignon wine bar
06.2021 - 01.2023
- Assigned seating arrangements based on customer preferences and restaurant policies
- Managed reservations, waitlists, and special requests for large parties
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings
- Ensured that each guest was served courteously, quickly, and efficiently
- Stayed informed about daily specials, new menu items, promotions
Education
High School Diploma -
Saint Petersburg, FLFood handlers license -
DOH
New York, NYSkills
- Problem-Solving
- Level headed around drama
- Product up selling and cross-selling
- Customer retention
- Quick thinking and multi tasking
- Quality assurance
Languages
Spanish
Limited Working
Timeline
Barista/server
Jacks Wife Freda
08.2024 - Current
Barista Shift Supervisor
Matchaful
04.2023 - 06.2024
Restaurant Hostess/server
Sauvignon wine bar
06.2021 - 01.2023
Assistant Store Manager
Squeeze Juice Works
09.2020 - 01.2023
High School Diploma -
Food handlers license -
DOH
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