Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hi, I’m
Adelina Sheldon
Owosso ,Michigan
Summary
Work History
The Wheel InnSaint Johns, MI
Line Cook
04 2019 - 09 2021
Job overview
- Cook food to customers satisfaction.
- Clean and stock kitchen.
- Do dishes.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Checked food temperature regularly to verify proper cooking and safety.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Dana Swanson Saint John's
Line Cook
01 2021 - 03 2021
Job overview
- cook food to customers standard
- stock and clean kitchen
- adaptability
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Kellogg Hotel & Conference CenterEast Lansing
Housekeeper
09 2021 - 11 2023
Job overview
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
GoodwillDewitt
Store Associate
02 2024 - Current
Job overview
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained tidy and organized store to comply with cleanliness standards.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Participated in training sessions to stay updated on product information and company policies.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
- Trained new associates in customer service protocols, enhancing team efficiency and consistency.
- Conducted price checks for customers to ensure accuracy, fostering trust and transparency.
- Maintained clean and inviting store environment, encouraging longer visits from customers.
- Supported store security measures by reporting suspicious activities, contributing to safe shopping environment.
- Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Saint John High SchoolSaint Johns, MI
High school diploma
05.2018
University Overview
Skills
- Kitchen Experience
- Custodial Experience
- Residential Cleaning
- Cleaning Experience
- Laundry
- Time Management
- Cooking
- Food Preparation
- Food Service
- Retail transactions processing
- POS systems
- Organization
- Cash register operation
- Problem-Solving
- Attention to Detail
- Critical Thinking
- Cultural Awareness
- Flexible and Adaptable
- Teambuilding
- Teamwork and Collaboration
- Interpersonal Communication
- Multitasking Abilities
- Dependable and Responsible
- Organization and Time Management
- Excellent Communication
Timeline
Line Cook
The Wheel Inn
04 2019 - 09 2021
Line Cook
Dana Swanson
01 2021 - 03 2021
Housekeeper
Kellogg Hotel & Conference Center
09 2021 - 11 2023
Store Associate
Goodwill
02 2024 - Current
Saint John High School
High school diploma