Adelina Solis
Avondale,AZ
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Bodepro
04.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Hostess
Cheddars Stratch Kitchen
04.2020 - 04.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Associate of Arts - Arts
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2023
High School Diploma -
Aaec
Avondale, AZ05.2021
Skills
- Recordkeeping Strengths
- Interpretation and Translation Services
- Microsoft Word
- Team Communication
- Microsoft PowerPoint
- Documentation
- Microsoft Excel
- Active Listening
- Quality Control
- Conflict Resolution
- Critical Thinking
- Documentation Skills
Languages
Spanish
Professional Working
References
Provided upon request
Timeline
Customer Service Representative
Bodepro
04.2022 - Current
Hostess
Cheddars Stratch Kitchen
04.2020 - 04.2022
Associate of Arts - Arts
Maricopa Community Colleges - Estrella Mountain Community College
High School Diploma -
Aaec