Adelita Hizon

• Assisted associates with HR requests, questions, and workplace concerns in a timely and confidential manner.
• Assisted with benefits programs, including open enrollment, claims processing, and new hire enrollments.
• Supported recruiting efforts: sourcing, screening, scheduling interviews, processing requisitions, and coordinating pre-hire requirements (background checks, drug testing, reference checks).
• Maintained accurate associate records, compliance logs, and HRIS data (ADP, UKG, Kronos, Taleo, Birchstreet).
• Created HR communications, updated bulletin boards, and supported employee recognition programs.
• Partnered with management on employee relations matters, assisted with LOA/FMLA paperwork, and corrective actions.
• Coordinated associate events and recognition programs to support engagement and retention.
• Generated reports (headcount, terminations, anniversaries, license renewals) for audits and compliance.

HR Intern

• Supported job fairs, new hire orientation, assisted with presentation, ensuring accurate completion of documentation and smooth onboarding.
• Assisted with performance review tracking, payroll audits, and corrective action documentation.
• Guided new colleagues through hotel tours and introductions to foster early engagement.

• Obtain, verify, and calculate income and resources to determine client financial eligibility for social services programs.
• Process, monitor, review, and communicate case status and changes to clients, their families, or authorized representatives.
• Interview and explain program benefits to potential clients, their families, or authorized representatives to gather information in determining benefit eligibility.
• Calculate and process changes to client benefits such as overpayments, adjustments, or restoration of benefits.
• Document case records to maintain accurate and confidential client records.